About us
We wouldn’t be here -on this website, in our stores- if not for you, our customers. Thank you!
How we started, where we’re going
Pet Pros was founded in 1986 in Seattle, Washington. Since then, we’ve grown from one store in North Seattle to 18 stores in Washington —one of the largest independent pet supply retailers in the Pacific Northwest. Building relationships in local neighborhoods is important to us and we’ll keep looking to expand to other locations in the Northwest, simply because we love it here.
Our commitment to you
From day one, we’ve made it our mission to deliver old-fashioned customer service. We’ve dedicated ourselves to empowering pet owners, providing them with knowledge to keep their pets happy, healthy, and safe. Our strength lies in building relationships with people in their neighborhood, making a difference in their (and our) community, and in treating our neighbors and their pets like family. Because they are.
Our Team
Our team reflects our company values—respect, fairness, and honesty. Our team knows a lot, and they love learning more—from our customers, our customers’ pets, their own pets (they all have pets), and from each other. We offer continuing education and training to our team. Our team loves these trainings. We’re not kidding. They love their job, and they’re committed to our customers, to their pets, and to providing the excellent service that keeps our customers returning year after year.
Our Mission
At Pet Pros, We Love Pets! That’s why you can count on us as your neighborhood pet supply store for convenience, knowledgeable staff, healthy products, and friendly service provided in a fun, warm and inviting atmosphere.-
Natural, healthy products
Our customers want to give their pet the best quality of life possible and we want the same thing. That’s why we provide natural, high-quality pet food, treats, and supplies to keep pets healthy and happy.
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Education
From day one, we’ve made it our mission to deliver excellent customer service and provide our guests with the knowledge they need to keep their pets healthy and safe. We also provide ongoing training for our teams.
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Fun
There’s nothing like the sheer joy of life with a pet and we love to see pets and their owners having fun. We carry products that help pets have fun and we provide fun in-store experiences for our guests and their pets.
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Community
Getting involved with our local neighborhoods is important to us. So is making a difference in our community and treating our neighbors and their pets like family. Because they are.
